FAQs
Frequently Asked Questions (FAQs)
Koi sawal hai? Hum yahan hain! Neeche Zimal Wear ke baare mein aksar pooche jaane wale sawalat ke jawabaat hain.
🚚 Delivery & Shipping
Q: Kya Cash on Delivery available hai?
✅ Haan! Zimal Wear poore Pakistan mein Cash on Delivery (COD) offer karta hai. Aap order place karein aur delivery ke waqt payment karein!
Q: Delivery mein kitna time lagta hai?
📦 Orders usually 3-7 working days mein deliver ho jaate hain. Lahore, Karachi, Islamabad mein thoda jaldi bhi ho sakta hai.
Q: Delivery charges kitne hain?
🚚 Delivery charges order ke mutabiq hain. Checkout pe exact charges dikh jayenge.
💳 Payment
Q: Kaun se payment methods available hain?
Hum yeh payment methods accept karte hain:
- ✅ Cash on Delivery (COD)
- ✅ Bank Transfer
- ✅ Online Payment
Q: Kya online payment safe hai?
🔒 Bilkul! Hamari website SSL encrypted hai — aapka data bilkul secure hai.
👗 Products
Q: Kya products ki quality guarantee hai?
✅ Haan! Zimal Wear sirf premium quality fabrics use karta hai. Har product quality check ke baad dispatch hota hai.
Q: Kya size guide available hai?
📏 Abhi hum size guide add kar rahe hain. Size ke baare mein poochne ke liye WhatsApp karein: 0301 9030703
Q: Kya product exactly waisa hi hoga jaise photo mein hai?
📸 Hum koshish karte hain ke products bilkul waisi dikhein jaise photos mein hain. Screen colors thodi si different ho sakti hain.
🔄 Returns & Exchange
Q: Kya return ya exchange possible hai?
✅ Haan! Agar product defective ya damaged ho toh hum exchange ya refund dete hain. Delivery ke 48 ghante ke andar inform karein.
Q: Return kaise karein?
📞 Hamse contact karein:
✅ WhatsApp: 0301 9030703
✅ Email: zimalwear@gmail.com
📞 Contact & Support
Q: Customer support se kaise contact karein?
Hum yahan hain aapki madad ke liye!
Q: Business hours kya hain?
🕒 Monday - Saturday: 10:00 AM - 8:00 PM
🕒 Sunday: Closed
WhatsApp pe jaldi jawab milta hai!
Koi aur sawal hai? Hume WhatsApp karein — hum 24 ghante mein jawab dein ge! 😊